first-level support

	Billing Support
877-487-8722	8 am–5:30 pm Pacific, Monday–Friday
	Customer & Technical Support
877-487-8349	TelePacific Technical Support (24 hours a day, 7 days a week)
866-282-9044	Covad Wireless Legacy Support
877-789-8722	O1 SMB Customer Support
877-600-6249	OCiX Legacy Customer Support
	Fraud & Abuse
877-487-8349	Fraud and Subpoena Compliance for Emergency Law Enforcement (press option 2)
866-839-8545	Toll Fraud, Call Annoyance, Subpoena Compliance and Non-emergency Law Enforcement
877-702-2873	Internet Abuse Complaints

95% of customer care calls are answered within 30 seconds and 93% of issues are resolved on the first call